Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed
settings

NORTH AMERICAN WARRANTY

The Parts Plus Car Care Center North American Warranty protects you from unexpected repairs on most services performed by our shops for 12 months or 12,000 miles, no matter where your travels take you. If you have a problem with a covered repair performed at a Parts Plus Car Care Center simply call 1-877-252-4609 (toll-free). The Warranty Administrator will direct you to a Car Care Center in the market for repairs. If there is no Car Care Center in the market, they will direct you to one of more than 35,000 participating repair facilities for service. The repair facility will obtain authorization from the Warranty Administrator and perform the repair on your vehicle. Once the repair is completed, the shop will contact the Warranty Administrator. You pay nothing for covered repairs.

If you are within 25 miles of the original repair shop, the Warranty Administrator will be directed you back to that shop.






Nationwide Warranty Coverage

The North American Warranty covers parts and labor for a period of 12 months or 12,OOO miles, whichever comes first.

Warranty Coverage includes

  • Air conditioning, heating and climate control systems
  • Engine cooling system(s)
  • Engine performance or drivability services and repair
  • Fuel system(s)
  • Electronic engine management system and other on-board computer systems (engine, body, brake and suspension computers), cruise control systems
  • Brake system(s)
  • Starting and charging systems
  • Electrical system(s)
  • Exhaust system(s)
  • Ignition system(s)
  • Steering/suspension systems, wheel bearings, CV joints, half-shafts and driveshafts
  • Other minor repairs
  • *Towing & Rental Car



Service & Vehicles NOT Covered by the Warranty


ENGINE:

    Any internal repairs or replacement of internal components, or replacement of engine assembly.

TRANSMISSION, TRANSAXLES

    Automatic - any internal repair or component replacement requiring the removal of the automatic transmission or transaxle from the vehicle or disassembly of the same.
    Manual - any internal repair or component replacement requiring the removal of the transmission or transaxle from the vehicle or disassembly of the same.
    Clutches - Clutch component or assembly repair or replacement.

DRIVE AXLE/DIFFERENTIAL ASSEMBLY

    Any repair or component replacement requiring the removal of internally lubricated components or replacement of the drive/axle differential assembly.

BODY, PAINT, MOLDING REPAIR

COMMERCIAL VEHICLES

TIRES


What Our Customers Are Saying

I've been going to alternative automotive for 20 years. They have great service and operate with integrity!


-Amanda A.

Not a better mechanic anywhere. Period. And the best thing of all, Mike is as honest as a summer day is long. He will NEVER sell you a service or part that your vehicle genuinely doesn't need. He will even offer a cheaper idea for you if you're in a pinch to help. I own 5 cars and no one but Mike touches them. -And, I have sent many people to him and everyone of them will say the same as me.


-Kenny N.

Mike and his staff are top notch. They are professional, communicate the status of your vehicle, and are honest. I will be bringing my Mazda back to Mike and his crew from now on.


-Marcos L.

Love this crew! I wouldn?t take my car anywhere else. Very professional and diligent!


-Toni V.

Have used them for the past four years. Honest, fast and good price.


-Edward M.

Best experience! Explains everything even if I don?t understand. :-) Treats my car likes it was his wife?s!


-M.C.

Mike got me in quickly for a rattling noise, took time to explain the process to diagnose before I left my car for the day, called me by 2pm to let me know the car was fixed and took time again on the back end to explain the problem and the fix. All for an incredibly reasonable expense. This shop was efficient, courteous and highly knowledgeable. Everything you need when your sole source for getting around is broken. I strongly recommend them!


-Jolie H.

Mike and Karen are the best! We had a car that had been sitting a while that was going to be my son's first car so we had them check it out after my parents recommended them. They told us all the urgent needs and what could wait, and then fixed what was needed at a very reasonable price. Mike even spent 45 minutes showing my son and I everything about the car and how it works and tips a new driver needs to know. We learned so much! He is very knowledgeable about cars and is excited to educate others, always willing to explain why and answer my questions. Mike and Karen are also people of character who love the Lord and are quick to make things right if something seems like it isn't. We now trust them completely with all our vehicles and we are so thankful to have an honest and experienced mechanic to take care of us!


-Angie D.

My mother had an issue with her 2009 Ford V8 Sport Trac jerking as it was driving on the highway. She took it to a dealership that wanted to replace the transmission for 6800 dollars. We heard about Mike at Alternative Automotive and took the vehicle to him. Based on his experience, he suspected right away that the truck did not need a new transmission, but merely a tune up! He tuned it up and even did a BG transmission service. Mike saved us thousands of dollars and for that we are grateful!! The truck runs great. Found a new mechanic to rely on with Alternative Automotive.


-William M.

Mike is awesome! I took my car to him after having it with another mechanic for 9 weeks without getting it fixed. Mike had it working very quickly. I would highly recommend Alternative Automotive


-Darla G.

The owners and mechanics at Alternative Automotive are very honest. I have no worries when I get repair work done or an oil change. I know they will always do a fantastic job and the cost will always be appropriate for the work done. The owner, Mike always explains what repair needs to be done, and I know it will be done in a timely manner. It is a great relief for me to be able to trust any work that is done on my vehicle. Thank you Alternative Automotive!


-Judy L.

Great service every time.


-Robert R.

Very good diagnostic and automotive service.


-Thomas N.

Really liked these folks. friendly, knowledgeable, and reasonably priced. I felt comfortable through the entire experience. Thanks Alternative


-Bud A.

I am so happy that I found a reliable and professional auto repair shop in Tulsa. I was very pleased with the work done on my vehicle at Alternative Automotive. They are very honest and professional and the cost was lower than I would have paid at a dealership. I will definitely return for future jobs on our vehicles.


-Steven L.

Karen and Mike are wonderful! Honest, thorough and quick service with kindness and smiles. My vehicle is running like it's brand new. With sincere gratitude and appreciation.


-Patti A.

From the minute you walk into their shop, Mike and Karen will make sure you get the best treatment for both you and your car. They are very knowledgeable, and the work is second to none.


-Vicki P.

Came in to replace a door latch on an 02 Mustang. Mike quickly diagnosed that there was in issue with the hinge too, and replacing just the latch would not be a permanent fix. Excellent service, in and out in one day. Less expensive than a dealership too. Feels great knowing I now have a relationship with a great mechanic who can do anything I need to my Ford.


-Thomas C.
  • ASE (Automotive Service Excellence)
  • Jasper
  • AutoPlus Auto Parts
  • BG Products
  • Amsoil
  • Car Care Aware
  • Call Us For Service: 918-832-7740