Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed
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CUSTOMER SERVICE

Modern cars, light trucks, and sport-utility vehicles come with complex technology such as digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. However, they eventually need to be replaced.

Before taking your vehicle in for repairs or service, do your homework so you receive the best possible service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.
  • Do not ignore any warning signals your car may give you.
  • Carry a written list of the symptoms that you can give your mechanic.
  • Resist the temptation to suggest a specific course of repair. Allow our experienced technicians to diagnose and recommend a remedy.
  • It's important to note when the problem occurs. Is it constant or periodic? Does it occur when the vehicle is cold or after the engine has warmed up? Does it happen at all speeds? Only under acceleration? During braking? When shifting?

Check for the following common vehicle maintenance issues on a regular basis:
  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, and vibrations.
  • When did the problem first start?

How to manage your service experience:
  • Ask as many questions as needed to fully understand your repair. Ask for an explanation in laymans terms if necessary.
  • Don't rush the technicians. You may be called and apprised of the problem, course of action, and cost before work begins.
  • Before you leave, be sure you understand shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Make sure the shop has your contact information readily available, so you can be reached as soon as possible.


What Our Customers Are Saying

Love this crew! I wouldn?t take my car anywhere else. Very professional and diligent!


-Toni V.

Have used them for the past four years. Honest, fast and good price.


-Edward M.

Best experience! Explains everything even if I don?t understand. :-) Treats my car likes it was his wife?s!


-M.C.

Mike got me in quickly for a rattling noise, took time to explain the process to diagnose before I left my car for the day, called me by 2pm to let me know the car was fixed and took time again on the back end to explain the problem and the fix. All for an incredibly reasonable expense. This shop was efficient, courteous and highly knowledgeable. Everything you need when your sole source for getting around is broken. I strongly recommend them!


-Jolie H.

Mike and Karen are the best! We had a car that had been sitting a while that was going to be my son's first car so we had them check it out after my parents recommended them. They told us all the urgent needs and what could wait, and then fixed what was needed at a very reasonable price. Mike even spent 45 minutes showing my son and I everything about the car and how it works and tips a new driver needs to know. We learned so much! He is very knowledgeable about cars and is excited to educate others, always willing to explain why and answer my questions. Mike and Karen are also people of character who love the Lord and are quick to make things right if something seems like it isn't. We now trust them completely with all our vehicles and we are so thankful to have an honest and experienced mechanic to take care of us!


-Angie D.

My mother had an issue with her 2009 Ford V8 Sport Trac jerking as it was driving on the highway. She took it to a dealership that wanted to replace the transmission for 6800 dollars. We heard about Mike at Alternative Automotive and took the vehicle to him. Based on his experience, he suspected right away that the truck did not need a new transmission, but merely a tune up! He tuned it up and even did a BG transmission service. Mike saved us thousands of dollars and for that we are grateful!! The truck runs great. Found a new mechanic to rely on with Alternative Automotive.


-William M.

Mike is awesome! I took my car to him after having it with another mechanic for 9 weeks without getting it fixed. Mike had it working very quickly. I would highly recommend Alternative Automotive


-Darla G.

The owners and mechanics at Alternative Automotive are very honest. I have no worries when I get repair work done or an oil change. I know they will always do a fantastic job and the cost will always be appropriate for the work done. The owner, Mike always explains what repair needs to be done, and I know it will be done in a timely manner. It is a great relief for me to be able to trust any work that is done on my vehicle. Thank you Alternative Automotive!


-Judy L.

Great service every time.


-Robert R.

Very good diagnostic and automotive service.


-Thomas N.

Really liked these folks. friendly, knowledgeable, and reasonably priced. I felt comfortable through the entire experience. Thanks Alternative


-Bud A.

I am so happy that I found a reliable and professional auto repair shop in Tulsa. I was very pleased with the work done on my vehicle at Alternative Automotive. They are very honest and professional and the cost was lower than I would have paid at a dealership. I will definitely return for future jobs on our vehicles.


-Steven L.

Karen and Mike are wonderful! Honest, thorough and quick service with kindness and smiles. My vehicle is running like it's brand new. With sincere gratitude and appreciation.


-Patti A.

From the minute you walk into their shop, Mike and Karen will make sure you get the best treatment for both you and your car. They are very knowledgeable, and the work is second to none.


-Vicki P.

Came in to replace a door latch on an 02 Mustang. Mike quickly diagnosed that there was in issue with the hinge too, and replacing just the latch would not be a permanent fix. Excellent service, in and out in one day. Less expensive than a dealership too. Feels great knowing I now have a relationship with a great mechanic who can do anything I need to my Ford.


-Thomas C.
  • ASE (Automotive Service Excellence)
  • Jasper
  • AutoPlus Auto Parts
  • BG Products
  • Amsoil
  • Car Care Aware
  • Call Us For Service: 918-832-7740